Privacy Policy

Effective Date: March 13, 2025

Welcome to Viva Landscape & Design. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or receive SMS communications from us.

We implement strict access controls and conduct regular employee training to prevent unauthorized sharing of user data.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide when filling out forms on our website or opting into SMS communications.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data on website usage.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To provide and improve our landscaping and design services.
  • Communication: To respond to your inquiries, provide quotes, and send updates about our services.
  • Personalization: To tailor our services to your preferences.
  • Analytics: To analyze website usage and improve functionality.
  • SMS Messaging: To provide service-related notifications, appointment reminders, and other relevant messages.

  1. Sharing Your Information

We are committed to protecting our users’ privacy and will not share their personal information with third parties, except in the following cases: 
 
Service providers: We may share information with third parties that provide essential services for our business operations (such as web hosting, payment processing, or technical support), always under confidentiality agreements that ensure data protection.
 
Legal compliance: If required by law, in response to a court order, valid government request, or any other legally binding process. 
 
Under no circumstances will we sell, rent, or trade users’ personal information for commercial or marketing purposes.

  1. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Data encryption
  • Access controls
  • Regular security audits

However, no method of transmission over the internet or electronic storage is completely secure.

  1. Opt-Out Rights

You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply “STOP” to any message you receive from us, or contact us directly at [email protected] to request removal from our messaging list.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Objection: Object to the processing of your personal information for specific purposes.
  • Consent Withdrawal: Withdraw your consent to the processing of your personal information, where applicable.

To exercise these rights, please contact us at [email protected].

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top of the page.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Viva Landscape & Design
10000 North 31st Avenue
Phoenix, AZ 85051
Phone: (602) 524 0770
Email: [email protected]

Thank you for choosing Viva Landscape & Design. We value your trust and are committed to protecting your privacy and ensuring clear communication.